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Albatross Global Solutions is a market research provider dedicated to improve premium and luxury brands’ business performance.­

We are currently seeking for watch lovers to perform mystery shopping visits in high end watch retailers in Hartford, Santa Clara, San Gabriel, Beverly Hills, Chicago, Brooklyn, Philadelphia,­ Aventura, Boca Raton, Los Altos, Las Vegas, New York, Honolulu, Costa Mesa and Toronto.

If you have ever wanted to give your opinion regarding customer service delivered in luxury stores, please read the job description below.

As a mystery shopper, your role would be to go to the assigned stores and to pretend to be looking for a watch for yourself or for a gift. You will simply let the Sales Person help you and introduce some models for you.
In the end, there is no purchase to make and you will leave the store.
Within 24 hours, you will fill up an online questionnaire­ to give your impressions regarding the shop environment and the customer service.

It doesn't differ much from a regular shopping session, you will just need to fill up a questionnaire­ at the end.

Your profile:
Man or woman, owner of luxury watches (Breguet, Blancpain, Audemars Piguet, Vacheron Constantin, Patek Philippe, Richard Mille, A.Lange & Sohne...), with good knowledge of the watch industry.
You should have a good memory, be detail oriented and have good narrative skills.

Mystery shopping is a mission based job. You can perform your visit(s) anytime as long as you respect our deadline. You will receive a compensation­ fee plus a nice gift from a prestigious brand if you fulfill successfully­ your mission.

If you wish to be a mystery shopper for this exciting project, please create your account at www.albatrossonl­ine.com (click on "become­ a shopper")­ and email me at cdely@albatross.­fr so I can follow up with your application.­

Should you have any questions, please feel free to contact me.

Best regards,

Cyrielle De Ly
Albatross Global Solutions
cdely@albatross.­fr
www.albatross.fr­