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Employment. Job opportunity.Customer Service Representative
Centralized Showing Service, Inc. (CSS) is the fastest growing home showing appointment setting company in the United States. Currently we have six call centers that service 50+ markets across the country for our more than 135,000+ REALTOR members each year. The success of CSS has grown out of our commitment to provide REALTORS® a quick, courteous and professional way to schedule their showing appointments.
Customer Service Representatives assist our Real Estate customers in scheduling their showing appointments. NO SALES, NO TELEMARKETING, AND NO COLD CALLING REQUIRED. ***Part-Time and Full-Time positions available*** Hours of Operation: Monday Saturday: 7:30a 8:00p; Sunday: 7:30a 6:00p *All new hires must be available to work shifts Friday, Saturday and Sunday* Job Description 1. Assist licensed agents and/or authorized vendors in scheduling appointments to view homes. 2. Assist homeowners and/or listing agents in adding or modifying instructions to properties by recording updated names, telephone numbers or other information as needed. 3. Contact customers to notify them about showings appointments or changes for appointments. 4. Complete and/or update all callbacks before leaving for the day or notify Supervisor on Duty if not completed and why. 5. Refer any unresolved customer grievances or problems to a Team Leader or Supervisor for further investigation as needed. 6. Requires great articulation and pronunciation; friendly and outgoing phone voice 7. Must be dependable and punctual in attendance 8. Flexibility in schedule availability to meet company needs. 9. Prefer high school diploma or GED and previous customer service skills/experience. 10. Required basic computer skills (i.e. typing and navigating between programs/screens to enter data and process information) 11. Must be able to maintain a professional appearance and attitude 12. Ability to work in a fast-paced environment, multi-task, and perform duties with a minimum of supervision GREAT BENEFITS! * 401K * Tuition Reimbursement * Paid Vacation * Health Benefits (Medical, Dental, Vision, Life Insurance - Full-Time Employees Only) Flexible Work Schedules $$ BONUSES available for Perfect Attendance, Call Monitoring, etc. ***BILINGUAL in SPANISH and ENGLISH welcome!! (Additional pay available) Part-Time: $7.25 Full-Time: $8.00 View more information about Centralized Showing Service: http://www.showings.com TO APPLY: http://jobs.showings.com/ Click on Customer Service Representative-Dallas-Fort Worth THERE ARE 2 PAGES TO THE EMPLOYMENT APPLICATION - PLEASE BE SURE THAT YOU FILL OUT BOTH PAGES. AT THE BOTTOM RIGHT OF THE FIRST PAGE, THERE IS A "NEXT PAGE" BUTTON - THIS WILL TAKE YOU TO THE SECOND PAGE. Walk-Ins Welcome 150 Westpark Way Ste 100 Euless, TX 76040 Monday Friday from 8:30 a.m. to 3:30 p.m. or Fax Resume: 817-857-2511 EOE |
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